Systems and human error

The Psychology of Everyday Things - Norman 
The Human Factor  - Vicente
Why We Make Mistakes - Hallinan 
On intellegence - Hawkins 
IEEE 1023
NUREG 0711

NUREG 700
Handbook of Human Factors - Salvendy 

Industrial Operators Hanbook - Howlett

Procedure Writing: Principles and Practices by Douglas Wieringa, Valerie E Barnes, Christopher Moore